Patient Information

Print
Press Enter to show all options, press Tab go to next option

Coastal Health & Wellness is currently deemed under Federal Tort Claims Act (FTCA) coverage by the Federal Government

Welcome to Coastal Health & Wellness

Patient Safety and Quality of Care 

  • Patient safety and excellent quality of care is of the utmost importance to us. Patients can be assured that Coastal Health & Wellness has all the standard systems in place for patient safety, quality assurance, and quality of care improvements.

Notice of Privacy Practices 

  • We understand the importance of keeping your personal healthcare information confidential. At times, we may securely and electronically share your health information among authorized physicians, specialists, and healthcare organizations. This notice describes how health information about you may be used and shared. It also describes your rights regarding the use and disclosure of your health information. English /Spanish

Patient Rights and Responsibilities 

  • The relationship between you and your physician, as well as between you and Coastal Health & Wellness,  is important for good health care. Understanding these rights and responsibilities helps to ensure you are given quality care. English / Spanish

Coastal Health & Wellness Patient Financial Guide 

  • This guide has payment information for all patients (including Medicaid, Medicare Part B, insured and uninsured patients). English / Spanish

Public Notice of The Joint Commission

Coastal Health & Wellness has earned The Joint Commission’s Gold Seal of Approval for accreditation by complying with The Joint Commission’s national standards for ambulatory healthcare centers. The Joint Commission is an independent, not-for-profit national body that oversees the safety and quality of health care and other services provided in accredited organizations.

Coastal Health & Wellness fully supports The Joint Commission initiatives on patient safety. Anyone with information or concerns about safety and quality offered by Coastal Health & Wellness is encouraged to notify the organization’s management. If the concern cannot be resolved by a Coastal Health & Wellness employee, the individual may contact The Joint Commission in any of the following ways:

Phone:             1-800-994-6610                                                                                                                                                                        Email:             complaint@jointcommission.org                                                                                                                                                  Fax:                 630-792-5636                                                                                                                                                                              Postage:           Division of Accreditation Operations                                                                                                                                                                        Office of Quality Monitoring                                                                                                                                                                                      The Joint Commission                                                                                                                                                                                                One Renaissance Boulevard                                                                                                                                                                                        Oakbrook Terrace, IL 60181

You may also visit the Joint Commission website at www.jointcommission.org and tender a complaint by accessing the link: Report a Patient Safety Event.

When submitting a complaint, please include the name of the healthcare facility and its address, which has been provided below.

Coastal Health & Wellness                                                                                                                                                                                          9850 Emmett F Lowry Expy., Suite C,                                                                                                                                                                        Texas City, TX 77591

 Thank you for trusting Coastal Health & Wellness with your healthcare needs.  Your quality of care and safety is our top priority!

Appointments and information: 409-938-2234 or 281-309-0255

Free viewers are required for some of the attached documents.
They can be downloaded by clicking on the icons below.

Acrobat Reader Flash Player Windows Media Player Microsoft Silverlight Word Viewer Excel Viewer PowerPoint Viewer