The Air and Water Pollution Services Division are NOT First Responders.
If you have an emergency situation, call 911 immediately

• outdoor odors/smoke nuisance
• dust
• suspected industrial overspray impacts on property
• illegal burns

When you submit a complaint you will need to provide the following information:

• Your Name
• Your Address
• Your Phone Number
• Complaint Location (or address)
• a brief description of the complaint

You can submit a complaint by telephone - call 409. 938.2251, by faxing the information - fax number 409-938-2271, or submit the complaint by regular mail - PO Box 939, La Marque, TX 77568.

What will happen next?
Once your complaint is received, it is assigned to an investigator, who will visit the site to determine if there are any violations. Upon confirmation of a nuisance condition, the investigator will issue a notice of violation to the responsible party. They will be given a specified time to correct the violation. If compliance is not achieved the case will be referred to the appropriate law enforcement agency. The complainant will receive a copy of the completed investigation report.

• sewage overflows/spills
• potential illegal materials dumping on land
• illicit piping to waterways
• mysterious discolorations of water systems
• greywater
• fish kills

When you submit a complaint:  you will need to provide the following information:

• Your Name
• Your Address
• Your Phone Number
• Complaint Location (or address)
• a brief description of the complaint

Use a Complaint Form to speed the process and file your complaint. You can also submit a complaint by telephone - call 409. 938.2251, by faxing the information - fax number 409-938-2271, or submit the complaint by regular mail - PO Box 939, La Marque, TX 77568.

What will happen next?
Once your complaint is received it is assigned to an investigator who will visit the site to determine any violations. If violations are noted the responsible party (owner) is notified and given a set time to correct the problem. If the problem is not corrected during that time, it can be handled in the appropriate court. When the complaint is closed the complainant is notified by phone.